SCIEC GROUP

Service

SERVice

ODM & OEM Accept

Our Company does not only have a professional and efficient sales team, but also own a R&D and OEM department which design and develop new items constantly and meet the personalized needs of different customers.In addition, we have one showroom in Qingdao and one in Zibo whose total areas are more than 1000㎡. It almost contains all kinds of glass products.

ODM service process

01

Online consulting

Intelligent diagnosis, second level solution, recommend the best solution for you or match the appropriate human service

02

Work order support

7x24 hour work order support, product use consultation and basic technical support

03

After sales telephone

seven × 24-hour hotline service to provide you with professional after-sales support

04

Return and exchange

7 days return and exchange without reason

OEM service process

01

Online consulting

Intelligent diagnosis, second level solution, recommend the best solution for you or match the appropriate human service

02

Work order support

7x24 hour work order support, product use consultation and basic technical support

03

After sales telephone

seven × 24-hour hotline service to provide you with professional after-sales support

04

Return and exchange

7 days return and exchange without reason

FAQs

common problem

We are glad to provide samples for you. 

Usually our MOQ is 1000 pieces. But we accept a smaller quantity for your trial order.

For existing samples, it takes 3-7 days.

We have our designers to meet the different needs of customers.

T/T、L/C 、Western Union、PayPal and so on.